Philips communications terminal



Philips' digital communication systems are in widespread use in police departments across Europe and particularly the UK. A touchscreen interface controls the digital switch handling all control room communications, such as 999 emergency calls, call recording and playback, radio and all telephone lines. It can be tailored for single operator or multiple operator systems, and has been designed to be easy to use with very little training.

my role: interaction designer. I participated in on-site observations, created the graphic design language, and visualised more than 100 screen dialogues assisting in a rapid team-oriented review process. I presented a short paper at CHI Conference Spatial Metaphors workshop on the use of visual perception in designing a horizontally oriented interface.

awards: The product has been awarded and published in the Dutch publication Ergonomie.