Summary

I was born in Minneapolis and studied humanities and design in Chicago. After working several years in print, I completed my MFA at Cranbrook. My workstudy at Philips in Holland inspired me to apply my visual communication skills to user interfaces and products.

After living several years in both Germany and Holland, I have now been 15 years in London. My opportunities have enabled me to work for a wide range of international companies and exposed me to very different business cultures, including in-house, consultancy and startup. My projects have taken me to Finland, Denmark, Sweden, Norway, France, Hong Kong, Israel, and back to the USA.

User experiences have been central to my work. I have interviewed people in their homes, observed operating room procedures, worked with the Institute for the Visual Impaired, researched all levels of Hotel operations, and studied the mass transit systems for several major cities.

I am now pursuing ways to bring my broad design capabilities into the wider business perspective, influencing the ways companies create and manage ongoing customer relationships across multiple communication channels and contact points.