AT&T banking machine
This project was an investigation commissioned by AT&T
to explore how colour touchscreens might replace the existing ATM format which
have buttons outside the screen.
The project included user research, user testing with several interactive
alternatives, and a final graphical prototype. A design language was developed
to differentiate entry fields and buttons, while allowing flexible branding
and background images. User privacy is protected by not filling in confidential
information until the user selects a button directly under the information
field. Strong coloured arrows and animations guide the user in interaction
with the machine. Subtle full screen animations fill the waiting time while
the machine is processing information.
: senior interaction designer
and graphic designer. I contributed to the interaction flow, screen designs,
client liaison and documentation.
